General terms and conditions

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We advise taking a holiday insurance and a cancellation policy in the eventuality that you are forced to cancel your holiday booking. Please let us know of any cancellation immediately. We will endeavour to find a best possible solution.



The calculation of cancellation fees, all rights and obligations pertaining to the contract with the accommodation (booking) are based on the General Terms and Conditions for the Hotel Industry (AGBH 2006).



https://www.wko.at/branchen/tourismus-freizeitwirtschaft/hotellerie/AGBH_englisch.pdf

Rescission by the Party – Cancellation fee

§ 5.5 The Party may rescind the Accommodation Agreement by means of a unilateral declaration by 3 months before the agreed date of arrival of the Guest without being liable to pay a cancellation fee.

§ 5.6 Outside the period specified in § 5.5, the Party may only rescind the Accommodation Agreement by means of a unilateral declaration subject to the following cancellation fees:



- 40% of the total agreed price by 1 month before the date of arrival;

- 70% of the total agreed price by 1 week before the date of arrival;

- 90% of the total agreed price within the last week preceding the date of arrival